![]() ![]() We have seen no further instances since Friday 17th December. We will continue to monitor for any issues. Speak to the Peach Customer Success team if you have further questions.Īdobe released version 22.1.2 on 22 December 2021. Lumetri Color) that you are using the latest version as there might be a compatibility issue with older versions. If you are upgrading a project from a previous version of Adobe Premiere please check with plug-ins (e.g. When troubleshooting performance or exporting issues, delete ALL media cache, including your current media cache. It is good practice to delete ALL media cache after updating Premiere Pro to a new version or after updating the OS.Īvoids performance issues with trying to playback media using stale media cache.Īvoids export issues as fresh media cache is used rather than cache from a previous version. We also recommend using the advice in the following Adobe Support Community article: FAQ: How to clear your Media Cache in Premiere Pro. There is no consistent pattern with the field replacement or video corruption. ![]() The error experienced is due to the second field being replaced with random frames during the export process or video corruption that is within legal video levels. For example, using VLC this can be done by going to Video > Deinterlace > Off (or to be permanently switched off in preferences/settings in Video > Deinterlace > Off).Ĭurrently QC systems (including third-party solutions from other providers) are unable to detect this issue automatically. This issue can be clearly seen by the human eye when viewing interlaced encoded video back on a broadcast monitor with deinterlacing switched off. We are advising clients to do a quick visual check on their files before uploading to the Peach platform if the files have been created using Adobe Premiere on MacOS.Ī small number of video files when exported from Adobe Premiere (22.0.0, 22.1.1, 22.2.0) on MacOS* have resulted in video glitches. ![]()
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